Campbell + Dean
  • Rent
    • Step by step guide
    • Tenants FAQs
    • Tenant fees
  • Investors
    • Investment property
    • Investment opportunities
    • Case studies
    • Essential Guide
  • Landlords
    • Top 10 tips
    • Landlord portal
    • Our Service
    • Why choose Campbell+Dean
    • Landlord help and guidance
    • 10 Step guide
    • Landlord FAQs
    • Standard fees
  • Property search
  • Repair
  • Appraisal
  • Contact Us
  • Menu

First for property and tenant management in Scotland

Frequently Asked Questions from landlords

Can’t find what you’re looking for? Give our friendly and knowledgeable staff a call on 01324 578 304 or fill in an enquiry form here

Campbell + Dean‘s Fees

A full list of our landlord fees is detailed in our Landlord fees section.

How much will it cost me to let my property?

The costs involved in letting your property consist of:

Energy Performance Certificate

An Energy Performance Certificate (EPC) will need to be made available before marketing of the property can commence. If you have a recent Home Report an EPC forms part of this report and can be obtained from this report.

Fire Safety

The instillation of mains wired smoke and heat detectors in the property will need to be completed prior to any tenancy commencing. Whilst preparing a property to let would this is the opportune time to install these.

Gas Safety

An annual Landlords Gas Safe Certificate has to be completed and must be exhibited in the Tenant Information Pack. It must be made available before a tenancy commences. A Carbon Monoxide alarm should also be installed.

Electrical Safety

Electrical Installation Condition Report (EICR) and Portable Appliance Test) PAT certification need to be completed every five years.

Landlord Registration

Landlords need to register with their Local Authority and landlord and property registration needs to be renewed every three years.

Legionella Risk Assessment

Campbell+Dean can arrange this for you and more information and costs are in our instruct an agent, as some will charge an additional fee.

More information is available in our Landlord Help and Guidance section

Are there any additional marketing costs?

Your agent should advise you of any marketing expenses but it is worth checking this before you instruct an agent, as some may charge an additional fee for advertising etc. Campbell+Dean do not charge the landlord a marketing fee or a fee for erecting a sign board.

Are there any costs for renewing a tenancy agreement?

Agents often charge for renewing a tenancy agreement at the end of the initial term. Campbell+Dean do not charge a fee for renewing a tenancy agreement.

A full list of our landlord fees is detailed in our Landlord fees section.

Who will conduct viewings on my property and when will they occur?

Campbell+Dean conduct all viewings, which are always accompanied. Viewings can be conducted during office hours as well as at weekends and in the evening.  Accompanied viewings also mean we can use our expertise to help let your property and vet potential tenants.

It is advisable to choose an agent that offers this flexibility.

Do I need to be present for viewings?

You do not need to be present for viewings. It is worth noting that tenants often feel more relaxed when the owner is not present.

How much is the tenant’s deposit and what happens to it

Typically this is a calendar months rent plus £50 and is payable upon the signing of the Tenancy Agreement. The deposit should then be registered with a tenancy Deposit Protection Scheme within 30 working days.

Campbell+Dean will lodge all deposits taken with a Deposit Protection Scheme. We use SafeDeposits Scotland.

What does a Deposit Protection Scheme involve and how does it protect me?

Any tenancy deposit now accepted by a Landlord must be paid into a Deposit Protection Scheme within 30 working days of the start of the tenancy. This means that at the end of a tenancy any deposit disputes are dealt with efficiently and fairly.

More information is available in our Landlord Help and Guidance Section.

How long does it take to receive my rent once paid by the tenant?

The rent due date is typically the date that the tenant moved in. Rent payments made to our Client Account will be paid to a landlord within five working days.

Who is responsible for notifying the utilities when a tenant moves in?

Campbell+Dean will notify the utilities and the local authority that your tenants have moved in and update them with meter readings accordingly.

Inventory and Schedule of Property Condition

Campbell+Dean will organise the preparation of an Inventory and Schedule of Property Condition prior to the tenancy commencing. Campbell+Dean do not make an additional charge for their  provision.

Download our PDF guides

The Private Residential Tenancy Guide

EPC Guide

Minimum Energy Efficiency Standards

Fire Safety Guide

Gas & Electrical Safety Guide

Inventory Guide

Landlord Registration Guide

Deposit Protection

Arrange a valuation

Call 01324 578 304 for further information about letting your home

Testimonial Jeff Bridges

December 1, 2015
Renting my property has been straight forward and hassle free. Being based overseas communication was a concern. I was kept informed at every stage from a Skype introduction to the pre-let safety checks, references and tenant move in. Thank you for your guidance and prompt attention at all times.

Jeff Bridges

Dubai
https://campbellanddean.com/wp-content/uploads/2015/09/cdlogo.png 0 0 reddishpink https://campbellanddean.com/wp-content/uploads/2015/09/cdlogo.png reddishpink2015-12-01 15:01:042015-12-14 14:26:07Testimonial Jeff Bridges

Testimonial Sandra Kearns

November 24, 2015
I have always found and managed my own tenants. I was really pleased with the speed and the quotes for redecorating and carpeting my house which were forwarded to me. My property was quickly re-presented and re-let. My new tenants are professionals, properly referenced and are paying a higher rent that than my last tenants. I am very pleased. Thank you all.

Sandra Kearns

Larbert
https://campbellanddean.com/wp-content/uploads/2015/09/cdlogo.png 0 0 reddishpink https://campbellanddean.com/wp-content/uploads/2015/09/cdlogo.png reddishpink2015-11-24 10:01:202015-12-12 14:40:53Testimonial Sandra Kearns

Testimonial Louise Wilson

November 24, 2015
I came home late afternoon to find my kitchen floor soaked. My agent talked me through turning the water off. They said a plumber would be straight out. An hour and a half later, at 6pm on a Friday evening, the leak was fixed. Thank you for rescuing my Friday evening Campbell and Deans.

Louise Wilson

Falkirk
https://campbellanddean.com/wp-content/uploads/2015/09/cdlogo.png 0 0 reddishpink https://campbellanddean.com/wp-content/uploads/2015/09/cdlogo.png reddishpink2015-11-24 09:31:372015-12-12 14:34:51Testimonial Louise Wilson
PreviousNext

logo1 logo2 logo3 logo4

  • Contact Us
  • Privacy Policy
  • Property search
Copyright Campbell and Dean 2023 | Published by reddishpink media | My Account
Scroll to top